Arena Hotel - Istanbul

The location is very good.

Most of the staff are very sluggish, seemed like were very unhappy to work with clients. Only one woman- a receptionist - tried her best to make us satisfied. We changed four times the room, tried to find one with air conditioning working! Terrible!

The hammam is ok, air conditioning efficient.

Very basic breakfast buffet without any warm food or fresh fruits.

Construction works under the windows

Hotel Arena is a lovely house, nicely furnished, great rooms with view, very pleasant and friendly staff. I very much appreciate its location, the quality of breakfast buffet, the terrace...highly recommendable for a discovery trip of Istanbul.

Prices for massage and hammam seem really a bit too expensive.

Room was cosy, neat and well presented. Customer service was prompt and always helpful and friendly. Location meant a very short walk to the Hypodrome, nearby tourist areas ans shopping, and the tram network. Taxi pickup was prompt and convenient to the airport on our departure. We would recommend this Hotel to family & friends.

Very courteous staff and clean room. Very good value for money.

Being in old city, location is not ideal. The roads are narrow and Istanbul traffic is terrible.

the staff help us about find the hotel and they have airport shuttle. the building was nice old fashion turkish house.

From our arrival,staff were excellent,nothing to much trouble we were made really welcome. we would revisit again

Restaurant prices in euros. turkish currency is the lira.......an effort could be made .resulting inmore clients eating in the restaurant in evenings...... I must say buffet breakfasts were very good, lots of variety&plenty of it.

The staff was friendly and helpful, thier knowlege of English was a benefit, the buffet breakfast was more than adequate and the suite (307) made for a very enjoyable stay

The first small room we were given was extremly hot and uncomfortable.

Location was ok, very convenience to visit old town; helpful and friendly staff

The breakfast was very poor, the room was in desperate need of repair the two bedroom windows were cracked and you could not open the window as it was broken and would fall into the room. We booked a twin room but when we arrived the room we had booked was occupied so we were put down in a basement room until the following night when the room was available.. I would recommend that people look at other hotels in the area as the area was ideal. The cleaning staff were very good but the

Location, Services, Breakfast, Comfort.

When I booked I received a confirmation that all kids under 6 years stay free of charge when using existing bedding, the hotel charges upon our arrival 15 euros extra for my son

The location is very convenient to the attractions of the old city of Istanbul. The hotel has a romantic air with old Turkish decor. The beds are very comfortable and the rooms are clean and roomy. The breakfast is very good and there is an outdoor eating area.

The location, the comfort and quiet atmosphere & environment, the hotel and room cleanliness , the friendly and very helpful staff particularly front desk staff,the assistance to arrange trips and sightseeing. I look forward to a future stay in Arena Hotel